AI-Powered Property Operations
BoxSlop is an AI property management assistant that handles tenant communication via WhatsApp and phone — triaging issues, dispatching contractors, and giving property managers a daily briefing.
The dashboard
Operations
Unit 4B · Al Reem Tower · Reported 02:14
Voice note transcription (Arabic): tenant reports water dripping from bathroom ceiling since midnight. Matched to plumbing category with high confidence. Classified as urgent due to active water leak. Landlord responsibility — structural plumbing issue, not tenant-caused. Recommended Ahmed Plumbing based on priority rank #1 for plumbing at this property. Estimated cost: AED 350–600.
How it works
Tenants message in any language — text, voice notes, photos. The AI understands, creates a ticket, and responds instantly.
Arabic, English, mixed — voice notes transcribed, photos analyzed, videos processed.
Tenants call a dedicated number and speak to an AI voice agent. Sub-second response, natural conversation.
Powered by real-time speech-to-speech AI. Creates tickets during the call. Hands off to WhatsApp for photos.
Property managers get a morning briefing, approve dispatch with one click, and watch the AI handle the rest.
Timeline-first tickets, contractor scorecards, spend tracking, AI autonomy metrics.
The core loop
WhatsApp message, voice note, photo, or phone call — in any language.
Categorizes the issue, assesses urgency, classifies responsibility, checks for duplicates.
System recommends the top-ranked contractor. PM approves with one click. WhatsApp sent to contractor.
Contractor sends proof-of-work photos via WhatsApp. AI verifies relevance. Tenant notified.
Morning briefing, real-time alerts, full audit trail. Override anything at any point.
Built for
WhatsApp-dominant market with massive urbanization. Gulf Arabic dialect support — voice notes, phone calls, mixed Arabic-English. Not a bolt-on translation.